mapADVANCED SAFETY PROTOCOL
Steps We’re Taking to Make Every Visit Safe
Dear Friends,
Our community has been through a lot over the last few months, but we are happy to announce that we will resume operations on Monday, June 1st, and while much has changed, one thing has remained the same: our commitment to your health and safety.
Infection control has always been a top priority for our practice, and you may have already seen this during previous visits to our office. We would like to share with you some of the essential infection control procedures that we follow in our practice to keep patients and staff safe; in addition, we would like you to notice some of the changes we made to further help and protect our patients and staff:
Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
Daily Health Checks of Our Team
Temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
No Handshakes or Hugs
We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".
No Office Tours
We enjoy starting every new patient visit by showing off our amazing practice. These tours will have to wait for your next visit.
Change Work Clothes at Work
We change into and out of our newly-cleaned scrubs at the office, every day.
Anti-Microbial Rinse
Once in the dental chair, every patient will be provided an antimicrobial oral rinse to help reduce the bacterial and viral count within the mouth.
No Patient Gloves Allowed
Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter.
Sequenced Patient Scheduling
Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.
Pre-Screening of Every Patient
A quick health questionnaire and consent form along with a temperature check will be completed when you arrive at our office.
Hospital-Grade Hand Sanitizer
Every patient will be asked to disinfect their hands as they enter the office.
Cleaning After Every Appointment
We are super clean as we sanitize & disinfect all surfaces and equipment and sterilize all instruments in each operatory after every patient.
CDC-Approved Instrument Sterilization
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
KN95 & ASTM Level 3 Masks
The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.
Front Desk Masks
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Face Shields
Our clinical team will also protect you and themselves through the use of face shields.
HEPA Air Filtration
Our air has never been cleaner. We have added HEPA-grade filters to our HVAC system along with stand-alone air cleaners in each operatory that renews the air every 12 minutes.
No Magazines or Activities
This may make our reception area a little less exciting, but it makes it much safer as well.
Installed Clear Barriers
Hard plastic guards have been placed at the front desk, which are cleaned regularly and adds a clear, but effective boundary.
Patient’s Mask
We require that all patients who enter our office wear a mask at all times while in common spaces such as waiting and reception areas.
Personal Protective Equipment
In addition to our customary masks and gloves, our clinical staff have added removable gowns and face shields to add another layer of safety and protection. It’s very simply: by protecting ourselves, we’re protecting you and your families as well!
To all future and current patients and their families, we welcome the opportunity to answer any questions you may have about the steps we are taking to keep you and everyone else safe. We treasure the trust and loyalty of our patients and look forward to continue serving our community for years to come.
Thank you and see you soon!
Dr. Warren Hoffman and Staff
We Make People Smile For a Living!